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Frequently Asked Questions
How do I purchase mining equipment from Miner Pazar?
Shopping with Miner Pazar is straightforward! Visit minerpazar.com, browse our curated selection of cutting-edge mining hardware, and add items to your cart. At checkout, provide your shipping and payment details and submit your order. You’ll receive a confirmation email. Ensure all information is accurate to avoid delays.
What if my order cannot be accepted?
If we’re unable to accept your order due to stock issues or other reasons, we’ll notify you promptly via email with an explanation. If payment has been made, we’ll issue a full refund, including any delivery costs, to your original payment method within 5-7 business days.
How does Miner Pazar handle shipping?
We offer flexible shipping options: Standard (5-10 business days domestically, 10-20 internationally), Express (2-5 days domestically, 5-10 internationally), and Free Shipping on domestic orders over $500 or select international orders over $1000. Costs are based on order weight, size, and destination, shown at checkout. A tracking number is provided once your order ships.
How can I track my order?
After your order ships, you’ll receive an email with a tracking number. Use it on our courier’s website to monitor your package’s status. If you don’t receive the tracking number or need assistance, email us at info@minerpazar.com, and we’ll resolve it quickly.
What is the return policy for Miner Pazar products?
You can return eligible mining equipment within 30 days of delivery for a refund or exchange, provided it’s unused, in original packaging, and in the same condition as received. Contact us at info@minerpazar.com to start the process. You’ll cover return shipping costs unless the item is defective or incorrect.
What does the 12-month warranty cover?
Our 12-month warranty, starting from delivery, covers defects in materials, design, or workmanship for all mining hardware. If a product is faulty, we’ll repair, replace, or refund it at our discretion. Follow the product’s setup and usage instructions to maintain warranty eligibility.
How do I set up an account with Miner Pazar?
Click “Sign Up” on our website, enter your email, and create a secure password. Verify your email to activate your account, which allows you to track orders, manage preferences, and access exclusive offers. You’re responsible for keeping your login details secure.
What should I do if I can’t access my account?
If you’ve forgotten your password, click “Forgot Password” on the login page, enter your email, and follow the reset link we send. For other login issues, contact us at info@minerpazar.com, and we’ll help you regain access promptly.
Is my personal information secure with Miner Pazar?
We prioritize your security. Your personal and payment details are protected with industry-standard encryption and comply with global data protection regulations. For more information, review our Privacy Policy.
How do I contact Miner Pazar for support?
Our friendly support team is here to assist! Email us at info@minerpazar.com or use our Contact Us form with your order details. We aim to respond within 24 hours to ensure a seamless experience.
